Privacy Policy
Last Updated: November 29, 2025
1. Introduction
Welcome to MM Transway. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mmtransway.com and use our transportation services.
MM Transway is a premium transport service provider based in Marrakech, Morocco, offering private driver services, personalized tours, organized tours, and transfers across Morocco.
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at contact@mmtransway.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you make a booking or contact us for our services.
Personal Information Collected:
- Full Name
- Email Address
- Phone Number
- Pick-up Address/Location
- Drop-off Address/Destination
- Flight Number (for airport transfers and tracking purposes)
- Travel Dates and Times
- Special Requests or Preferences
- Payment Information (for deposit processing via bank transfer, PayPal, or Attijariwafa Bank payment links)
Automatically Collected Information:
When you visit our website, we automatically collect certain information about your device and browsing activities through Google Analytics, including:
- IP Address
- Browser Type and Version
- Device Information
- Pages Visited
- Time and Date of Visit
- Referring Website
- Cookies and Similar Technologies
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide Our Services:
- Process and manage your booking reservations
- Coordinate pick-up and drop-off logistics
- Track flight arrivals and departures for timely service
- Communicate with you about your reservation
- Provide customer support
To Improve Our Services:
- Analyze website traffic and user behavior through Google Analytics
- Improve our website functionality and user experience
- Develop new services and features
For Marketing Purposes:
- Send promotional emails and newsletters about our services, special offers, and tours
- You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in the footer of our emails
Legal Compliance:
- Comply with legal obligations and regulations
- Respond to legal requests from authorities
- Protect our rights and prevent fraud
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Booking Information: Retained for up to 14 months after service completion
- Financial Records: Retained for up to 2 years for accounting and legal compliance purposes
- Marketing Data: Retained until you unsubscribe from our communications
After these periods, your personal data will be securely deleted or anonymized.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Legal Requirements:
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent fraud or illegal activity
- Protect the safety of our customers and the public
Service Providers:
We do not routinely share your data with third parties. However, we may share limited information with trusted service providers who assist us in operating our business (e.g., payment processors like PayPal or Attijariwafa Bank) under strict confidentiality agreements.
6. Payment Processing
Important: We do not process credit card payments directly through our website.
Our Payment Process:
- We send you a personalized quote for your booking
- To confirm your reservation, you must pay a deposit of 30% to 50% of the total amount
- Payment methods accepted:
- Bank Transfer
- PayPal
- Attijariwafa Bank secure payment link
Cancellation and Refund Policy:
- Cancellations made 7 days or more before your reservation date are eligible for a full refund
- Cancellations made less than 7 days before your reservation date may not be eligible for a refund
- To request a cancellation or refund, please contact us at contact@mmtransway.com
7. Cookies and Tracking Technologies
We use Google Analytics to collect anonymous data about how visitors use our website. This helps us improve our services and user experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
How to Manage Cookies:
You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
For more information about Google Analytics and how to opt-out, visit: https://tools.google.com/dlpage/gaoptout
8. Your Privacy Rights
Under applicable data protection laws, you have the following rights:
Right to Access:
You can request a copy of the personal information we hold about you by contacting us at contact@mmtransway.com
Right to Rectification:
You can request that we correct any inaccurate or incomplete information
Right to Erasure:
You can request that we delete your personal information, subject to legal retention requirements
Right to Object:
You can object to our processing of your personal information for marketing purposes
Right to Unsubscribe:
You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email footer
To exercise any of these rights, please contact us at contact@mmtransway.com. We will respond to your request within 30 days.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
10. Children’s Privacy
Our services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from minors under 18. If you are under 18, please do not provide any information on our website.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
11. International Data Transfers
MM Transway is based in Marrakech, Morocco. If you are accessing our services from outside Morocco, please be aware that your information may be transferred to, stored, and processed in Morocco, where data protection laws may differ from those in your country.
By using our services, you consent to the transfer of your information to Morocco.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the “Last Updated” date at the top of this page
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
MM Transway
Address: Residence Amane 1, Quartier Mabrouka, Marrakech, Morocco
Phone: +212-668-691-810
Email: contact@mmtransway.com
Website: https://mmtransway.com
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.